2015 – now
Product strategy and end-to-end delivery
I have been at RetailNext for eleven years, moving from Product Manager to Head of Product. Today I own product strategy and execution for one of the most widely deployed analytics platforms in physical retail, used by more than 600 retailers in over 100 countries. The portfolio spans entrance traffic measurement, shopper journey analytics, staff optimization, and asset protection.
I have managed the full product journey, including ideation, user and customer research, requirements definition, software delivery, and iteration. With no dedicated design team, user experience has been my responsibility too, and it has stayed the part of the work I care most about.
I also manage and mentor the Product team, coaching on prioritization, spec quality, design craft, and collaboration. AI is part of our everyday practice now, speeding up discovery, documentation, and prototyping so the team spends more of its time on the decisions that actually need us.